Private preview opening soon
External requests,
finally on the same page.
Sidegate turns company email and forms into one shared workspace for requests, replies, ownership, and progress.
For operations, support, and service teams.All requests18 open
Vendor operationsVendor onboarding — security review
Legal review- Subject
- Completed security questionnaire
Hi team — attached are the completed security answers and our current insurance certificate. Let me know if Legal needs anything else.
Reply to Elaine…
Built for work that crosses company lines
- Client operations
- Vendor workflows
- Partner support
- Service delivery
01
The problem
Your work arrives by email.
The process lives everywhere else.
A request is easy to receive and surprisingly hard to move. Context fragments across inboxes, chat, spreadsheets, and the person who remembers what happened last.
Forward
More people see the message, but nobody gets a shared source of truth.
Chase
Ownership and next steps disappear between private inboxes and team chat.
Guess
The sender waits while your team reconstructs the latest status.
02
The Sidegate way
One request. Every handoff. The whole story.
Sidegate keeps the conversation familiar for the outside world and gives your team the structure it needs behind the scenes.
- 01
Capture
Turn incoming email and form submissions into requests without asking customers or partners to learn a new portal.
EmailForms - 02
Coordinate
Assign an owner, add internal context, and move work through stages while the external conversation stays attached.
OwnersInternal notes - 03
Complete
Reply with full context, keep the timeline intact, and make the current state clear to everyone who needs it.
Clear outcomes
03
Built for the messy middle
Enough structure to move. Not enough to slow you down.
Sidegate gives cross-company work a clear shape while keeping the tools people already use on the outside.
A shared front door
Start where work already arrives.
Connect email and forms to focused inboxes. Every message or submission becomes a durable request with its source and timeline attached.
Internal by design
Keep team talk on the team.
Internal comments are visually and technically distinct from external replies, so context stays close without becoming customer-facing.
Visible progress
Make the next move obvious.
Use owners, stages, personal tags, and shared groups to organize work without pulling the conversation apart.
Scoped access
Open only the doors each person needs.
Organize access around each inbox and capability. People can help administer your organization without automatically seeing every request.
Trust at the boundary
External work is sensitive work.
Sidegate is designed around clear boundaries between organizations, inboxes, collaborators, internal comments, and external messages.
- Inbox-level roles and personal access controls
- Internal comments separated from external replies
- Private attachments authorized from current access
- Clear administrative and request history
Private preview
Bring us your messiest external workflow.
We’re opening Sidegate to a small group of teams who want less forwarding, less chasing, and a clearer way to move external requests forward.
Tell us where requests arrive, who handles them, and where context gets lost.
Security is clear. I assigned this to you for the final DPA review before we reply.